FAQ's

You can apply for an account with Algorithm Global online. Start your application now.

As soon as your application is accepted, you will receive an email from us. As an alternative, you may always check the status of your account application by logging into MyAccount.

If you forgot your username, please contact us for assistance. If you forgot your password, please contact our support team.

Click here to start downloading the Algorithm Global desktop application for Windows.

We prioritise fund security because we recognise that every one of our clients places the highest value on the protection of their money. Please be aware that algo global absolutely complies with CIMA client money laws, which mandate that all client funds be segregated and individually accounted for in order to preserve our clients' assets, in compliance with CIMA regulation in Cayman. Because of this, algo global has trust letters in place with all depositories that store client assets, and we regularly calculate the client segregated funds to make sure all client assets are suitably segregated. All client assets would be safeguarded in the unlikely event of a default, and the segregated clients would have creditor priority over all claims. Additionally, algo global actively reviews and monitors counterparty risk, maintains significant excess capital above regulatory requirements, and is overseen by a risk committee made up of Senior Management members.

There are two prices that are displayed when a market price is given. The sell price is represented by the first price, also called the bid, and the buy price, sometimes called the offer, is represented by the second price. The spread is the amount that separates the buy and sell prices.

Click here to get the Algorithm Global MetaTrader 5 software downloaded.

To guarantee that the platform functions properly, please delete any earlier versions of the MetaTrader 5 software from your computer before installing the latest version.

Acceptable identity-verification documents consist of, but are not restricted to:

• Valid, current passports (national or international)
• Valid, current driver's license
• Valid, current national ID Card

Other forms of identification might be permitted following review and case-by-case analysis. Not recognised documents include insurance cards, marriage licences, or birth certificates. We reserve the right to request further documents at any moment for internal periodical assessments in compliance with our regulatory requirements.

In order to verify your identification, we will want your name and address. Usually, we are able to quickly confirm your identification. See our for additional details Account Document FAQs.

You must make a minimum first deposit of at least $100 in the base currency you have chosen. However, in order to give you more flexibility and improve risk management when trading your account, we advise that you deposit at least $1,000.

Withdrawals are processed in the order that the money were received and can be made using MyAccount.

The following order determines how funds are returned to the original account:

1. Credit/Debit Card
2. Bank Transfer

For more information, visit our Funding & Withdrawals FAQs.

Raw Spread Accounts are available on our Algorithm Global platforms. We recommend that you consult the market information sheets on the Algorithm Global Desk and Metatrader platforms for all the information.

Yes, you may use multiple cards to fund your account. Keep in mind that withdrawals are processed to the original funding methods. Therefore, a single withdrawal request may be processed via multiple cards.